Article 1 in the series, Uplogix Automation for Maritime VSAT
|Uplogix is a key solution for ensuring network uptime and lowering support costs of maritime VSAT|
Blockage prediction and alerting is the ability for an Uplogix appliance to monitor azimuth data from an antenna and compare it to known blockages, like a pilothouse on a ship or a derrick on a drilling platform. As the vessel approaches a blockage zone, the appliance can send messages over the network to shipboard and NOC-based monitoring tools, alerting of the pending outage. When inside the blockage zone, the appliance can automatically send a message over an out-of-band connection.
See how Blockage Zone Prediction and Alerting works:
For a service provider, this alert can let them know that the event does not require generation of a trouble ticket and will not have a negative impact on their SLAs. Currently operators receive a ticket and go through a checklist of troubleshooting steps before possibly trying to contact the vessel directly for more information. Just by not opening a trouble ticket (even with automated ticketing), providers can realize significant cost avoidance.
In addition, a captain might receive the alert so they can decide if changing the vessel's position is an option to restore line of sight between the antenna and satellite.