Dollar said that network monitoring provides a display of the network and a historical record of what has happened, but network management also means that you can take actions. "We take in data and execute tasks, as a live person would," he said.
This key difference is critical to the Uplogix value proposition. Local Management is like the first-level support technician that would be sent out in a truck (or often in satellite networks, a helicopter), to identify root cause of issues and take run book steps to get things back to a working order. These relatively simple problems and solutions are key drivers of support costs. Being able to automate the monitoring and recovery from these issues can have a big impact.
From the article:
The combination of persistent monitoring at frequent intervals and the ability to take actions to remediate issues with networking and VSAT communications gear is a strength of local management. While these examples were from the satellite world, their problems are really not all that different from typical enterprise networking in civilization -- the "office" is usually just more remote.