Friday, July 31, 2015

Dividing what's left: IT project ROI

A common stat thrown around the industry is that 75% of IT resources go to maintaining the status quo. It's a testament to the mission critical nature of IT in the enterprise—new technology is great, but you've got to keep things up and running

Thursday, July 30, 2015

Competing in managed services with OOB

Managed service providers (MSPs) struggle with the basic tenets of sales competition—price and differentiation—at a more pure level than most other IT enterprises. At the end of the day, they need to be cheaper than their competition or better in some way

Friday, July 17, 2015

Taking remote management to the extreme

At Uplogix, we often talk about our customers managing network gear in extremely remote and hostile locations like the North Sea, the Niger River Delta and undisclosed military locations in Southwest Asia. But this week NASA took the headlines for

Thursday, July 9, 2015

Calculating downtime cost with lots of zeros

Yesterday two high profile outages made the news. United Airlines experienced some kind of a router problem and halted flights for over an hour, and the New York Stock Exchange had to close trading for over three hours while they recovered